All of our watches are covered by a 1-year seller warranty which matches the original manufacturer warranty in terms of cover. The warranty covers mechanical faults or breakdown only, i.e. problems with the timekeeping element (movement) which is down to a manufacturing defect. The warranty excludes any kind of accidental damage. All our watches are supplied with a seller warranty (unless otherwise stated).
We will always attempt to repair a faulty item in the first instance, and if this is not possible we will replace the item. If you believe the item(s) you have received to be faulty please contact firstname.lastname@example.org. We will then advise on how to proceed with the return. You have 30 days from the date of purchase to return the item to us if you believe it to be faulty when you receive it.
The warranty does not cover damages due to wear and tear, or any physical and/or accidental damage. This includes damage such as scratches, discolouring, or any other cosmetic damage or wear, any damage or wear to straps/bracelets, crystals/glass falling out, or damage resulting from use under conditions exceeding the watch manufacturer's water resistance limitations.
Mechanical or other faults which are a result of mishandling, negligence or shock from subjecting the watch to rigorous activities, such as vibration or dropping, are not covered under any circumstances.